Knowledge / Knowledge Base

1. Can I rename a category?
2. If I have FAQs waiting for approval, do they expire?
3. What are the differences between editors and publishers?
4. Can an FAQ appear in more than one category?
5. There's a message saying I have FAQs awaiting approval. What does this mean?
6. What shall I do if a search term is not successfully returning an article?
7. What are the Best Practices for Creating Decision Trees?
8. How can I view previous versions of an article?
9. I have added an FAQ to the wrong category. Can I move it?
10. How do I add a new category or subcategory to my knowledge base?
11. How to view and test a Decision Tree's journey
12. How to Add a Compliance Checkbox to an Article
13. How can I tell if an FAQ is linked to by other FAQs?
14. An editor has added a new FAQ but I want to change it a bit before approving it. Can I do this?
15. How to add a new FAQ/Article
16. What is the Synthetix Editor?
17. Why can't I find a new article I've added to the Knowledge Base?
18. Can I cut and paste my content from somewhere else?
19. Can I choose the label that gets allocated to an FAQ?
20. There are some FAQs showing in the search results which I cannot edit. Why?