Knowledge

Knowledge Base

1. How to Add a Compliance Checkbox to an Article

   Ensuring compliance with specific guidelines or policies is crucial for many organisations. Adding a compliance checkbox to your articles can help you track and confirm that readers have acknowledged ...

2. How to add a new FAQ/Article

   Both Publishers and Editors follow a similar process when adding new questions or articles to the knowledge base. Here's a step-by-step guide: 1. Log into the Control Panel, navigate to the Editor and...

3. How to view and test a Decision Tree's journey

   Creating and fine-tuning a Decision Tree is a crucial part of ensuring a smooth user experience. To review and test your Decision Tree's journey, you can use the 'view mode.' This feature allows you t...

4. How can I view previous versions of an article?

   To access prior versions of an article, simply click on the 'Review Version History' button. This will take you to the revision history page, which provides a comprehensive list of all modifications m...

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