Troubleshooting

1. Why am I getting an 'ACCOUNT IS FROZEN' error?
2. How to resolve login issues
3. I am logging in for the first time. What shall I do?
4. How do I create a new user/ account?
5. Why am I getting an 'Unauthorised IP Address' error?
6. How do I set up Two Factor Authentication (2FA) using an app?
7. Generating a HAR file for troubleshooting
8. How to Update Your Application's IP Whitelist in Synthetix Cloud
9. How do I enable desktop notifications?
10. I am having Azure SSO login issues, what shall I do?
11. How do I update user access/ permissions?
12. How do I share my error logs if I don't have a HAR file?
13. How to Clear Your Browser Cache on All Major Browsers
14. Session expiry
15. What Browser Shall I Use To Access .Cloud?
16. Cookie Categorisation
17. What Is Considered An Emergency Support Request?
18. Synthetix NOT AFFECTED by the Log4j exploit