Why am I getting an 'ACCOUNT IS FROZEN' error?
At Synthetix, your account security is our top priority. If we detect any suspicious login attempts on your account, it will be temporarily frozen to protect your personal information and prevent unauthorised access.
When this happens, you'll receive an email at your registered email address with details about the suspicious activity and instructions on how to unfreeze your account. Please check your inbox for this email and follow the provided steps to regain access.
Alternatively, you can also contact your administrator, who can assist you in unfreezing your account.
When this happens, you'll receive an email at your registered email address with details about the suspicious activity and instructions on how to unfreeze your account. Please check your inbox for this email and follow the provided steps to regain access.
Alternatively, you can also contact your administrator, who can assist you in unfreezing your account.