How do I update user access/ permissions?

If you are an administrator using synthetix.cloud, you can update user permissions by:

  1. Visiting Admin
  2. Choosing User Management Skills
  3. Configuring skills per agent as required

To update user permissions as an administrator using synthetix.info:

  1. Navigate to Control Panel
  2. Choose Settings and then User Management
  3. Select a user and click on the pencil icon to edit
  4. Once in edit, Permission Group can be configured