I cannot access knowledge base articles and am receiving the error message 106 - failed to find articles. What shall I do? If you are having trouble accessing articles, please get in touch with Synthetix support.Learn how to contact Synthetix Support Related articles How to Add a Compliance Checkbox to an Article How to add a new FAQ/Article Can I rename a category? Why can't I find a new article I've added to the Knowledge Base? There are some FAQs showing in the search results which I cannot edit. Why? Can I choose the label that gets allocated to an FAQ?