I cannot access knowledge base articles and am receiving the error message 106 - failed to find articles. What shall I do? If you are having trouble accessing articles, please get in touch with Synthetix support.Learn how to contact Synthetix SupportRelated articles Can I rename a category? If I have FAQs waiting for approval, do they expire? What are the differences between editors and publishers? Can an FAQ appear in more than one category? There's a message saying I have FAQs awaiting approval. What does this mean? What shall I do if a search term is not successfully returning an article?