Contact Synthetix Support
Contacting Synthetix's customer service team is simple.
Using synthetix.cloud:
1. Choose "Support" from the Menu bar
2. Click the "Support Desk" option
![](https://syn-document-manager.s3.amazonaws.com/FAQTAGENT-SYNTHETIXHELP-LIVE/comms%20_%20synthetix%20cloud%20_%20google%20chrome%202021_07_12.png)
3. Open a new ticket
4. Assign a category and describe the issue
Using synthetix.cloud:
1. Choose "Support" from the Menu bar
2. Click the "Support Desk" option
![](https://syn-document-manager.s3.amazonaws.com/FAQTAGENT-SYNTHETIXHELP-LIVE/comms%20_%20synthetix%20cloud%20_%20google%20chrome%202021_07_12.png)
3. Open a new ticket
4. Assign a category and describe the issue