I can't change my status. What shall I do?If you are having trouble changing your status then please contact Synthetix support.Learn how to contact Synthetix SupportRelated articles The system will not let me select the maximum capacity of chats assigned to me (I have a clogged chat slot). What shall I do? I am not receiving notifications. What shall I do? The system is allowing more chats than my maximum capacity. What shall I do? Chats are queueing/ being missed when agents are all in 'suspend' or out of hours. What shall I do? I am unable to accept chats. When I click on a chat it disappears. What shall I do?
