What products do Synthetix offer?

Synthetix offers a comprehensive range of products designed to enhance customer experience through automated and agent-assisted customer service channels.

Knowledge Base Solutions

Knowledge for Your Team

Boost team productivity with an intuitive, multichannel knowledge base and agent scripting tool. Empower agents with accurate, streamlined information to resolve customer queries efficiently.

Knowledge for Your Customers

Enable 24/7 customer self-service with an intelligent, SEO-optimized FAQ help center. Provide immediate, reliable answers to common questions, reducing agent workload while enhancing the customer experience.

AI-Powered Customer Engagement

Xan Chatbot

Deliver integrated, personalized customer support and drive sales with Xan, our AI-powered virtual assistant. Xan continuously learns from customer interactions, ensuring smarter responses and improved engagement.

Chat

Connect with your customers in real-time using our AI-powered, multichannel chat console. Engage seamlessly across multiple channels, providing fast and effective customer support when it's needed most.